Experience | Garrett's Marketing & Graphic Design

Career History

Apr 2018 – Present

Wilmington, NC

Senior General Manager

Prime Storage

Oversee daily operations of assigned facility while providing training and operational support to managers across 13 district locations
Execute strategic financial decisions, manage office inventory, and ensure facilities consistently meet or exceed budget goals
Partner directly with the District Manager on reporting, inventory adjustments, rate changes, and account credits
Serve as primary district point of contact in the absence of the District Manager, providing seamless leadership continuity
Manage district-wide scheduling in Dayforce and coordinate marketing supply orders across all locations
Professionally resolve tenant and employee conflicts in alignment with district leadership guidelines

Nov 2016 – Apr 2018

Summerville, SC

General Manager / Trainer

Monster Self Storage

Successfully launched two new self-storage facilities from pre-opening planning through full operational execution
Delivered comprehensive training and operational support across multiple company locations
Designed and implemented marketing materials including banners, brochures, and promotional flyers
Led weekly outside and community-based marketing initiatives to drive brand awareness and occupancy
Represented the company at marketing and promotional events throughout the region

Jul 2014 – Jul 2016

Richmond, VA

Night Auditor / Front Desk Clerk

Country Inn & Suites

Delivered high-quality customer service in a fast-paced hospitality environment with consistent positive guest feedback
Performed night audit procedures, managed reservations, and coordinated group block scheduling
Achieved a 90% guest enrollment rate in the rewards membership program — well above company benchmarks

Nov 2010 – Jul 2016

Henrico, VA

Property Manager

Parham Road Self Storage

Managed all day-to-day property operations while maintaining exceptional standards of customer service
Executed B2B marketing initiatives and outside sales efforts to drive new business and community partnerships
Created marketing materials and coordinated local business outreach campaigns
Managed auction accounting, reporting, and compliance procedures

2006 – 2010

Stony Creek, VA

Freelance Marketing Consultant

Garrett's Marketing LLC

Designed comprehensive marketing materials including banners, brochures, flyers, and websites for small business clients
Prospected and secured new clients through strategic cold calling and community marketing efforts
Developed and executed customized marketing campaigns tailored to each client's business goals

2002 – 2004

Richmond, VA

Sales Team Manager

Comcast Digital Services

Recruited, trained, and supervised a direct sales team, driving consistent performance and accountability
Created and submitted daily sales performance reports to regional leadership
Led community outreach efforts and managed team performance through door-to-door sales campaigns

Core Competencies

Skills & Specializations

🏢

Operations & Facility Management

👥

Team Leadership & Staff Training

🤖

Small Business AI Consulting

📜

Certified Training Manager

📣

Marketing & Product Development

📈

Revenue Growth Strategies

🤝

Customer Relationship Management

🏷

B2B Marketing & Account Management

⚖

Conflict Resolution

🌎

Sales & Community Outreach

🎨

Website & Logo Designing

💡

AI Native Project Development

Professional Experience